COMPANY Frequently asked questions
Straight answers to
the usual questions.
Everything people ask us before working together — products, process, pricing approach, and languages. If your question is not here, email hello@finxa.ai.
What does Finxa do?
Finxa is a software company based in Bahrain. We do two things: we build and run our own business software products (Finxa Commerce, Finxa OS, Luxra AI, Luxra AI Chat, and Finxa Track), and we develop custom software systems for businesses — from manufacturing and inventory to finance and internal tools.
Where is Finxa located, and do you work with businesses outside Bahrain?
We are based in Bahrain and work with businesses worldwide. Our products and custom systems are used across the GCC and beyond, and we work in both English and Arabic.
What products does Finxa offer?
Five products: Finxa Commerce (an e-commerce platform for Bahrain and the GCC, from 5 BHD/month), Finxa OS (business management — orders, inventory, invoicing, analytics), Luxra AI (AI marketing content and product images), Luxra AI Chat (an AI assistant for business decisions), and Finxa Track (a real-time tracking platform and API).
What kind of custom software does Finxa build?
Systems shaped around a specific operation: factory and manufacturing software (production tracking, quality control), inventory and warehouse management, accounting and finance systems, customer and order management, and internal tools like HR, approvals, and dashboards.
How does a custom software project with Finxa work?
Three phases. First we understand: we sit with your team and map how the operation actually runs. Then we build in phases, so you see working software in weeks rather than waiting a year. Then we stay: we run, maintain, and extend the system long-term. We do not build and disappear.
How much does custom software cost?
It depends on scope, which is why we start with a short conversation about your operation rather than a price list. We keep scope honest and phased — you start smaller, see working software early, and expand from there. Contact us at hello@finxa.ai and we will respond within 24 hours.
How long does it take to build a custom system?
The first working phase typically ships in weeks, not months — we launch one workflow at a time so your operation never stops for an IT project. Full systems grow phase by phase from there.
Do you take over existing systems or integrate with what we already use?
Yes. We integrate with what already works — spreadsheets and exports, barcode scanners, existing storefronts, payment and delivery providers — and replace only what is holding you back.
Who actually builds the software?
The founders and engineers you talk to. Finxa does not subcontract or outsource development — the people who scope your system are the people who write and maintain the code.
Does Finxa use AI in its software?
Yes, where it genuinely helps. Two of our products (Luxra AI and Luxra AI Chat) are AI products, and we integrate AI into custom systems when it makes the business measurably faster or smarter — not as a gimmick.
Do you support Arabic?
Yes. We work in English and Arabic, and we build bilingual products — for example, Fawri Fix, a platform we built, is Arabic-first with full RTL support and a one-tap English switch.
How do I get in touch?
Email hello@finxa.ai or use the contact form on finxa.ai. We respond within 24 hours.
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